CONTRACT

We must receive payment of the whole of the price for the goods that you order prior to or on delivery. Once an order has been received we will contact you for the relevant payment either by email or telephone contact given to us on your order form. Our acceptance of your order brings into existence a legally binding contract between us.

OUR RIGHT OF REFUSE YOUR ORDER

We reserve the right to refuse to accept your order for any reason including, without limitation and whether or not payment has been received by us, if:

We have insufficient stock to deliver the goods you have ordered;

We do not deliver to your area; or

One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do refuse your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

PRICE 

The prices payable for goods that you order are as set out in our website.

You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.

All orders are processed in GBP at the prices displayed at time of order.

DELIVERY

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

NOTICES 

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at GW Office Furniture, 122 Great Barr Street, Birmingham, B9 4AY.  

EVENTS BEYOND OUR CONTROL

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

 From time to time minor changes in production might mean specifications/colours vary slightly from those shown.

GOVERNING LAW

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

ENTIRE AGREEMENT

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us and except where you are dealing as a consumer:

Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us

Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

COMPLAINTS PROCEDURE

Should you have any cause for complaint, please contact Mr Garry Weetman on 0121 772 6969. Should the matter not be resolved to your satisfaction you can write to Customer Services, GW Office Furniture Ltd, 122 Great Barr Street, Birmingham, B9 4AY to lodge a formal complaint.